New patients
Welcome — here's exactly what to expect.
We keep the process simple. Here's how it works from your first phone call to your first visit.
Free 20-minute discovery call
We start with a short call to hear what you're looking for, answer questions, and make sure we're a good fit before you commit to anything.
Call (509) 266-8274Enroll & complete intake
You'll receive secure intake forms through our patient portal — health history, current medications, goals, and any prior labs or imaging to review.
Go to intake formsYour comprehensive first visit
Plan for about 60 minutes. We review your history in depth, discuss goals, examine what needs examining, and outline any recommended testing.
Complete health history Medical records releasePersonalized plan & follow-up
You leave with a written plan — labs, referrals, protocols, next steps. We schedule follow-ups and stay in touch through secure messaging.
Schedule in Patient HubMembership
Simple, transparent pricing.
We're a cash-pay concierge practice. That means no insurance billing, no surprise fees, and no quotas on your time. Membership includes unhurried visits, same-week access, and direct messaging with your provider.
Additional services — labs, IV therapy, ozone protocols, peptides, and procedures — are priced separately and always disclosed up front.
Membership
Starting price. Individual, couple, and family options available.
- Unhurried 45–60 minute visits
- Same-week access for acute concerns
- Direct provider messaging
- Annual comprehensive review
- Discounted labs & procedures
A few things to know
Insurance
We are a cash-pay practice and do not bill insurance directly. Many patients use HSA/FSA funds. We provide detailed superbills you can submit for out-of-network reimbursement.
What we're not
We're not an urgent care or emergency service. For emergencies, call 911. For after-hours needs, established members can reach us through secure messaging with next-business-day response.
Getting records
Bringing prior labs, imaging reports, and specialist notes to your first visit helps us build the most complete picture — and often saves you from repeating tests.